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Oct
13

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Hello everyone, The temperature is 22 degrees this morning. Is your heat on at least 55 degrees? Is your water pump still on. Did you leave a window open when you went back to the city? These are some things you need to think about as the cold weather approaches. In the past twenty-five years we have restored and dried out hundreds of homes in southern Vermont that had been flooded due to broken pipes that were caused by the before mentioned conditions. It is also cheap insurance to contract with someone local to check your home once a week during the winter season for any problems.This past summer we have been extremely busy cleaning up mold infested homes. There doesn’t seem to be any shortage of these related claims in the northeast. If you have a basement,finished or not,chances are you have a high humidity problem. Old school thought was to open up basement vent windows and let the air blow through during the summer and close them in the winter. Hey folks, you are letting all the damp.humid air into your house. The rule today is to install a dehumidifier that is capable of drying the basement down to at least 50 % r/h. The dehumidifiers I sell work down to 45 degrees and are available with a pump out kit. No more dumping buckets. So, close the windows and control the indoor enviroment with a dehumidifier. This will eliminate your mold issues. Of course if you have a water intrusion problem that is another matter. Any mold questions can be answered at www.catamountcarpet.com  If you have air quality issues in your home that has a hot forced air heating system, you need to have it cleaned and disinfected by a professional cleaning company. Not some fly by night operation. You can find out the right answers to ask at www.catamountcarpet.com  Many  people experience running noses,difficult breathing and itchy eyes during the heating season. It is because when the blower kicks on it circulates all the pollen,mold,etc that is in your duct work through out your home. Get the system cleaned and it will make a world of difference.

Well, those are some tips for you to get prepared for winter, hope we don’t see you for emergency services but if you need us we will be there. Stay warm ,enjoy the snow and I will talk to you later. Peace Don

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Jun
08

ImageHello everyone, The phones stopped ringing in January and let me tell you it was a very uncertain winter. We had very little snow in Vermont and not much cold weather. Our water damage restoration as well as our carpet cleaning fell off dramatically. A lot of businesses in our area are failing because of the devastation of hurricane Irene and the bad winter. We are more fortunate than most. I had laid off several employees in May , which is traditionally one of our busiest months for cleaning, after mud season. We were finding that nobody has any money in the area. The inns and resturants are barely surving and the seasonal rental market was way off this past winter. The phones are ringing and we have been booking jobs like crazy recently. It looks like we are over the hump. Jane and I spent six weeks in St. Maarten in April and May, so we are definitely recharged and giving it 100%. I heard from many of my peers in the restoration field and they to had a slow winter. We are continuing to do all the necessary marketing and it is paying off. Thats all for now . We are cleaning all the carpet in a local college this week end. Halalujeh!

Mar
24

Hello everyone, Well spring has come early to the northeast this year. Just about all the snow is gone from our property. Usually we still have about five feet or more this time of year. The lack of cold weather has put our business in a slow preiod but now it is picking up nicely. People are looking to get thier carpets cleaned and hopefully mud season will be over soon. We are doing some mold related work for some clients and we have a tentative fire restoration project coming up. If that goes through we will have five people working for about five weeks.Jane  and I are off to St. Martin for six weeks. We are going to see if it is doable and if so we will arrange to go to the islands for the entire winter season next year. The pussy willows are blooming and the ice is off our pond. The crayfish are starting to come out of the mud. Global warming? I hope everyone has had a successful season. We are running our childrens camps this year. You can check it out at www.magicalearthretreats.com for more info. If you have a child that would like to be a part of this amazing experience please contact us. We are looking forward to a rewarding summer season. Thats about it for now. Also if you are looking for some inspirational short videos to start your day, you can go to Wisdom with the Wizard on Facebook. Peace Don

Mar
16

Getting things done

Jan
14

Hello everyone, We had been sucked into a false sense of belief that perhaps we would not have a snowy winter this year. Our only snowfall was in the end of October and we received 15 inches. The contractors in the area that rely on snow were definitely hurting. The lack of snow and cold weather has affected our business as well. Well, that all changed last night when we received about 8 inches of fresh snow and colder temperatures. We also had a mix of freezing rain and high winds. Everyone is happy today, so much of the local economy depends on snow here in southern Vermont.  People are still recovering  from the devastation from Hurricane Irene . It will take a long time for things to get back to normal. We had been extremely busy doing mold remediation work that appeared after the hurricane. Now that winter is here, be sure to take care of your property to prevent serious water damage . If you have a second home , the cheapest insurance , in my opinion, is to have someone check your home on a weekly schedule. There are low temperature alarm systems available to contact you in case the power goes out in your home. I suggest keeping the heat on 55 degrees minimum to prevent freeze ups. Shut off the water pump and drain the pipes by opening all the faucets. This will prevent thousands of gallons of water flowing like a river through your home.

If  a disaster does befall your property, call a plumber immediately and then a certified water damage company like our’s to start drying out your home. Time is of the essence in preventing further damage. we offer a 24 hr/ 7 day a week response for emergencies. You can go to www.catamountcarpet.com to see other steps you must take to protect your home and contents.  One other note that most homeowners are not aware of. Some insurance adjusters or companies try to steer the companies that they have contracted with to do the restoration job. It is not unlike the automobile body shop industry. In most cases the company with the relationship with the insurance company has the interest of the insurance company as its main focus. we,at Catamount Carpet and Restoration, always have the best interest of the homeowner as our main focus. Do your due  diligence and check references and

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testimonials from past and existing clients before agreeing to have any company do the restoration. I hope this helps and let it snow. Peace Don Jones

Oct
27

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Hello everyone, It has been awhile since the last post. A major flood happened in our sleepy little Vermont town on August 29th. After a month of hard work drying as many as we could,we have finally caught our breath. We had about 18 people working for the first three weeks following the disaster. Mike Johnson,owner of The Dry Guys, came from Wisconsin with two box trucks loaded with equipment and a crew of seven people. My son-in-law,owner of Catamount Response came from Massachusetts with his equipment and team of professionals as well. He has two Water Out trailers which we used to dry out many basements and crawl spaces. Many thanks to these great individuals for being there in our time of crisis. Some of the businesses we dried out have been rebuilt and are now open for business. Unfortunately,many of our clients did not have flood insurance and in addition to losing there livelihood have no money to rebuild. It will take years to have this town back to where it was before Irene hit. We are now faced with a lot of mold work in the vacation homes that got wet and sat  for over a month because the roads were not  and a lot of owners were dealing with flooding in New Jersey and Long Island. Our carpet cleaning got put on hold for the duration and now we are starting to catch up with this. Our techs are cleaning four to five homes a day. We also had a lot of oriental rugs come into our shop that had been damaged. One lady gave me a large rug of hers that a neighbor pulled out of the river three weeks after the flood. This was not salvageble. I have never seen such devastation up close and I hope never to see it again. One lady asked me what she should to with her home and I had to tell her to have it bulldozed,because there was no saving it. She held me and cried. This was a gut wrenching experience. We did save a number of the historical buildings in town. The ones that were built in the 1800’s seemed to stand up the best. They could breath and the mold did not run rampant like in the newer homes that are built so tight that they are actually incubators for mold. .’ about it for now,my wife and I are off to Vieques for a couple of weeks to sit in the sun ,Today it is snowing in Vermont. Peace Don

Sep
09

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Where to begin. Jane and I were in Utah when we got a report of flooding in Vermont. We turned on the national news and what we saw horrified us. A local resturant ,Dot’s had water rushing through it up to the roof line. As the footage rolled we saw that about six feet of water was rushing down West Main St,destroying buildings and vehicles. One person lost her life in this disaster. We knew we had to get home. We flew out the next day and made it home by taking a series of back roads and detours. I recieved a call from Mike Johnson from Wisconsin, the owner of The Dry Guys restoration company and a friend. He was coming to help us with two box trucks of equipment and 6 people. God bless him and his crew. They arrived Tuesday afternoon. Jane and I had an apartment that was vacant so they all moved in. They have been here for nine days now and I expect they will be here for about three more weeks, longer if they can stay. We will have mold and dryout work for months to come. Everyone has been working at least twelve hour days minimum. My son-in-law Dan Kenney arrived with his crew to help and they have been here for days. Dan owns Catamount Response of the Berkshires in Pittsfield Massachusetts. I could not have asked for a better son-in-law. He has two Dry Out Trailers which we are moving around town to dry out the larger buildings such as the Crafts Inn and the North Star Bowl. His crew has been incredible as well,demolishing the damaged structures and cleaning sludge and debris from homes,basements and crawl spaces. At one point in time there were about one hundred  plus volunteers in town helping with the removal of drywall,carpet and pad from the dwellings. The community has pulled together as one unit. I love Vermont. We will have a long uphill battle as many businesses had no flood insurance. They are counting on FEMA and VEMA to help. So far we have logged about 50 jobs and more come in every day. Unfortunately many second homeowners have not been up due to the destroyed infastructure. Many roads and bridges have been destroyed. Today a state of Vermont dump truck fell through the highway close to us because the road collapsed. I don’t think anyone was hurt but it is pretty scary driving around . The biggest challenge now are that the wet homes are growing mold and that will add a whole new dimension to the damage. I must call it a night now because tommorrow is going to be another long day. Peace Don Jones

Jun
10

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Hi all, We had a crazy job the other day. A client of ours had a flood in February when an ice dam broke and the ensuing snow ,water and ice broke through his glass slider doors and filled his bedroom with about three feet of snow and water. The whole house was wet from this event. We dried it out and restored his furnishings. Last week , a beaver dam broke about two miles upstream from his home. He had put a piece of plywood where the slider was for a tempoary fix. Unfortunately ,he put it inside the house and not on the outside wall. Well the water and mud crashed through his home again. This time there is no saving  the carpet and some other things. The previous owner lived there almost 30 years with out any mishaps . When nature runs amuck. Thank goodness he has a sense of humor. Thats it for now, just thought I would share this story with you all. Have a great summer.

Feb
28

Hi all, Jane and I were away for the weekend and while we were gone it snowed about 18 in of heavy wet snow. Today started out with a freezing sleet type rain. Needless to say everything is iced up but this afternoon it will turn over to all rain. Last April we had the same scenario while we were in St. Martin. All hell broke loose here in Vermont. We had a late snow storm followed by heavy rains. We had over twenty flood calls in a two day period. A lot of this could have been avoided if the homeowner had 1. removed the snow around doorways, 2. cut channels through  the snow to let the rain run off. 3. to rake the snow off thier roofs. The sad part was that nobody in Vermont had flood insurance for ground water intrusion. We had to bring in another company from Massachusetts to help with the cleanup. A valuable lesson I learned from that experience was that when that happens to some homeowners it is defintely an emergency, but when it is time to pay the bill it no longer is an emergency. So now, If we are dealing with a new client we get a credit card up front and put at least $100 on it to test its legitimacy. It seems like I chased money for 6 months. So, a little prevention can save you money, stress and damage to your home. Got it?  Peace for now

Feb
14

Hello everyone, Just a quick blurb about ice dams on your roofs. I know a lot of you don’t maintain your roofs during the winter. This is obvious by the amount of work we are doing that is associated with roof leaks. You really should take a snow rake and pull the snow off before it freezes and becomes a huge ice dam. What happens next is the melting snow becomes a pond in back of the dam. Believe me this water will find a way into your home. It comes in over the drip edge and soaks the inside walls and leaches out into the room, destroying carpet and hardwood floors. If left unattended you will have mold growth come spring time when the temperatures rise. You can also use heat tape for the roof edges or an enviormentally safe ice melt. If you are an absentee homeowner have someone take care of it for you. It is well worth the cost. Hope this helps. Peace Don